Branches, Hours and Transfers
We spend time to ensure you are absolutely prepared and comfortable with your Motorhome before you leave the office
There is the vehicle rental agreement to run through, (which you can familiarise yourself with prior to your arrival: view Rental Agreement T&Cs. The fun part however, is getting to know all the functions of your Motorhome. This includes how to operate the gas, making up the beds, using the media kit and of course driving the vehicle (including NZ road rules). Be sure to provide us with your travel plans so we can prepare for your arrival. Please complete our Pre Check-in form.
Christchurch: 833 Jones Road, Rolleston, New Zealand
Business Hours: Monday – Sunday & Public Holidays: 8am-4pm. Closed December 25th and January 1st.
All vehicles must be collected from and returned to a Heron Campers Branch. Heron Campers does not accept any vehicle collections and returns after 3.00pm and public holidays unless an after hours service has been prearranged. This will incur a NZD80 fee.
Christchurch Airport Arrival
Heron Campers offers a free airport shuttle between the airport to our depot/ depot to the airport. Please note, the free airport shuttle runs at certain times only.
Upon arrival please ph 0800 88 77 01
For Domestic and International Arrivals: Please follow the signs at the Regional end of Airport and exit through Terminal Door 2 (Courtesy Shuttles).
If you’ve decided to do some sightseeing in Christchurch prior to your camper pick up date, we are also happy to pick you up from your hotel in the city for a small charge of NZD40.
To find out where to find the nearest supermarkets, campgrounds etc. are from the Christchurch Branch, christchurch-branch-surroundings
Auckland: 2 Beach Road, Otahuhu, New Zealand
Business Hours: Monday – Sunday & Public Holidays: 8am-4pm Closed December 25th and January 1st
All vehicles must be collected from and returned to a Heron Campers Branch. Heron Campers does not accept any vehicle collections and returns after 3.00pm and on public holidays unless an after hours service has been prearranged. This will incur a NZD80 fee.
To find where the nearest supermarkets, campgrounds etc. are from the Auckland Branch, Click here
Please note that Heron Campers will charge an NZD80 surcharge on National Public Holidays. View New Zealand National Public Holidays.
Auckland Airport Arrival
Upon arrival please ph 0800 100 977
International Arrivals: Please take the exit at door number 11 and turn right where you will see the shuttle and rental operators collection area next.
Domestic Arrivals: Please follow the signs towards the taxi and rental operator shuttle collection area – this can be found outside the Jetstar area of the domestic terminal.